The share holders
Market and Competitors Analysis.
Evaluate market potential and growth - Provide legal and insurance requirements - Analyse competitors - Define opinion leaders - Evaluate market acceptance - Identify potential customers ....
Project Budgeting and Planing.
Create an activity plan - Evaluate the cost for the various project stages - Identify personnel requirements - Define the time range - Define material requirements and logistics ...
Feasibility studies ( e.g. animal experiments ).
Examine the efficacy and efficiency of a product, e.g. through animal experiments - Analyse general legal conditions - Propose contract design with physicians and laboratories ...
Attend to Opinion Leaders
Identify opinion leaders and their national and international reputations - Attend to opinion leaders in and outside of a clinical study - Conduct negociations
Market Approval and CE Mark Clinical Studies including Contractual Relations.
Apply for votes of national and internal ethics commissions – Apply for cost reimbursement – Define expense reimbursement, honoraria, etc – Conclude contracts with clinical study centers and physicians – Register with local authorities ...
Payment of invoices – VAT registration – Generation of invoices, correspondence with customers, suppliers and distributors – Provide telephone services – Make available office and conference rooms …
On-Site Support with Medical Product Usage
Direction and training of physicians and personnel on the usage of products – Technical and medical support with the application and usage of the product on site ...
Monitoring of clinical data on site by company personnel – Align patient data with study protocol – Identify missing or wrong data – Generate data bases
Medical Evaluation of Adverse Events
Pro medical doctor will evaluate relevance of adverse events and evaluate the potential risk for patients. ...
Importation and Shipment of Non Approved Product
Registration of non CE marked products with appropriate authorities – Customs clearance and importation of products – Storage and shipment of product to clinical sites ...
European Representative for Market Approval
Application with European regulatory authorities (competent authorities) regarding product registration and recall procedures ...
Design of Product Brochures
Develop marketing material such as brochures, newsletters, announcements, etc. – Adapt marketing material to local requirements – Develop training and practising material ...
Preparation and Presentation of Medical and Product Related Talks
Prepare and present medical and product related talks for physicians and company presentations at clinics, seminars and trainings – Discuss talks with physicians – Generate posters ...
Evaluation Studies Following Market Approval
Concept, plan, generate data sheets, organise and monitor studies designed to prove the efficiency of a medical product and to improve acceptance in the market ...
Processing of Customer Complaints
Accept customer complaints – Pass on and explain manufacturer´s answer to the customer – Accumulate device experience reports –Provide warranty exchange and replacement services ...
Processing of Product Recalls
Register the recall with relevant legal authorities – Notify customers – Retrieve recalled product – Provide interim storage – Ship replacement product ...
Medical Evaluation of Customer Complaints
Evaluate customer complaints by company own medical doctor and make proposals for corrective action ...
Booth Service during Conventions, Congresses and Fairs
Register with congress organisation – Design booth layout – Provide exhibition booths – Attend to customers during exhibitions – Define information material – Accept interested party requests – Prepare and follow-up exhibitions and congresses ...
Scientific Technical Support
Train customers in the use of the product on site or by telephone – Answer questions regarding the medical background – Provide device upgrading services – Generate literature service ...
Generate and qualify address listings – Create customer demand – Provide telephone follow-up of customer contacts – Organize appointments for presentations, events, conferences ...
Development of a Sales Organisation
Define measures to introduce the product – Define market price – Generate sales structure – Develop sales organisation – Preselect and take on sales personnel – Propose and search for suitable distributors – Lead contract discussions with health insurance associations -
Removal of Electric Waste
The European „WEFE“ regulations deal with the disposal, re-use and recycling of electrical and electronic devices. From 2006 on systems for the retrieval and disposal of electrical and electronic devices have to be in place. We organise and arrange for the disposal.